221: Prem Doowa – Sales is the Lifeblood of Every Startup

221: Prem Doowa – Sales is the Lifeblood of Every Startup

 

Podcast highlights:

  • [22:00] Importance of sales experience for entrepreneurs and why every Founder should enjoy making sales calls.
  • [37:00] Overview of the Insurance market in Southeast Asia. How most insurance companies compete and what Frank does differently to win customers long term.
  • [45:00] The importance of surrounding yourself with the right people that share the same quality. How to know when to give up and when to never give up.

Podcast notes:

  • [00:05] Welcome Prem Doowa, Co-founder of Frank in Thailand to Asia Tech Podcast Stories
  • [01:00] Origins of the Sikh community in Thailand, and comparisons with the Sikh community in UK.
  • [04:00] How the Sikh community in the UK evolved and how Thai communities are similarly nurturing young entrepreneurs
  • [06:00] Prem Doowa's family background, their business origins, the history of their migration to Thailand.
  • [09:00] Prem Doowa's college life, family attitudes to business and his first career steps
  • [12:00] How Prem Doowa got his start calling customers, how this approach and strategy changed over time
  • [15:00] How important the hunger or the desire to hustle is for a startup business and for already established companies. Prem Doowa's day job, what keeps him occupied and the genesis of Frank.
  • [19:00] Sales - how it impacts the business and Prem Doowa's approach to sales. How the sales concept can be applied to any work you do.
  • [22:00] Importance of sales experience for entrepreneurs and why every Founder should enjoy making sales calls.
  • [25:00] The difficult aspects of sales and how Frank is developing new and unique technologies utilizing the knowledge of sales. Frank's competition in the tech industry.
  • [27:00] What Frank focuses on and how it influences its sales teams to work efficiently.
  • [30:00] How Frank focuses on customer service and to make itself a customer-centric company. How Prem Doowa handles and manages his employees.
  • [34:00] Positive and negative aspects of running a business.
  • [37:00] How most established insurance companies play their game and what Prem Doowa does differently to win customer service long term. The insurance market in Southeast Asia and Thailand and where does Frank fit in this changing landscape.
  • [42:00] What Prem Doowa likes talking about when he's having a conversation on pursuing goals and never giving up, especially to university students and recent graduates
  • [45:00] The importance of surrounding yourself with the right people that share the same quality. How to know when to give up and when to never give up.
  • [49:00] Choosing the battles you want to fight and achieving your goals.
  • [52:00] What advice would Prem Doowa give to the young entrepreneurs?
  • [55:00] Life and business philosophies. Importance of self-experience, persistence and knowing when to change your approach.