Often you hear other people’s stories and wonder how they “got lucky”. The reality is that if you stay in the game long enough, you get lucky.
You can’t create luck. You have to keep your door open. So when opportunity knocks, it can walk on in.
People are the Brand
Brands are only as good as the people that make them.
You can spend millions on “branding” but the experiences we talk about are the interactions we have with their people on a daily basis. In the era of digital transformation, brand experience starts at the top and goes all the way down to the front line.